October 2016
« Sep    


Is your eCommerce site ready for the Christmas Rush?

christmas shopping tips for ecommerce sitesIt’s that time of year when retailers shift up a gear to cope with the influx of Christmas shoppers.  With more and more people shopping online – last year’s Christmas period saw a huge increase in online sales and stats are predicting further growth this year – gearing up your ecommerce site to cater for this festive audience is absolutely imperative.

So, how can you get your website ready for the Christmas shopping season?  Here are our top tips:


mobile-friendly update

  • Be mobile friendly – ever since Google launched its first mobile friendly algorithm back in April 2015, sites that cater for the smartphone and tablet audience have received more recognition from the search giant in the form of better rankings. With festive consumers more likely than ever to reach for their phones to browse the latest deals as opposed to firing up the desktop, can you really afford to miss out on this audience? You can use this Google tool to check the mobile friendliness of your website.
  • Be fast – increasing internet speeds and more choice of products online has made us, as consumers, more impatient than ever. No matter how good your organic or paid search presence is in the run up to Christmas, if your landing pages take too long to load, searchers will become impatient and move on to your competitors.  Experts suggest that a load time of less than 2 seconds is acceptable, but if your site is graphics heavy or your hosting is not up to speed you could find yourself losing out on potential custom.  Check the load speed of your site here with Google’s PageSpeed Insights.
  • Be aware – we talk a lot about consumer UX, why? Because it is so important.  If you can experience the journey your customers will take when visiting your site and anticipate their needs, you can deliver a website that caters for them, which means you are much more likely to convert your traffic into sales.  Specifically, you can check for broken links, 404 pages, missing page elements such as images or prices and ensure that the checkout process is working perfectly.
  • christmas shopping user experienceBe willing to adapt – nothing is more damaging to your sales than a static marketing strategy. Over the festive shopping season people will be doing things outside of their normal routine, so you need to adapt to this by monitoring and measuring their behaviour and changing your site or strategy accordingly.  For instance, if you notice a high cart abandonment rate in the run up to Christmas it could be time to review your prices and delivery times against competitors as your online visitors are obviously getting so far but falling at the final hurdle.

Following these simple tips will help you to improve conversion rates in the busy Christmas shopping period and beyond!  If you need help with your online marketing strategy give the SEO it Right team a call today on 0121 308 0219.

Jack’s Work Experience at SEO it Right

Last week, we welcomed year 10 student Jack into the office to spend the week on work experience. Having worked extremely hard in his time here, Jack has summed up his week in his own words:

I’ve always dreaded my work experience and have always been worried about going to spend 5 days in a completely new place, with people I’ve never met before and not a clue how it would turn out. I came to SEO it Right worried of what I would be doing. In the end though, my worrying came to nothing and after a nervous few months of waiting for work experience I’ve enjoyed my time at SEO it Right and have learnt new facts, stats, skills and been educated in the importance of online features like blogs, social media and website usability all in a single week. One of the most important things that I will take away from SEO it Right though is the experience I have gained and the comfort I’ve found in a typical workplace environment.

On my first day I was worried, but when I was dropped off I was reassured by the welcoming of the staff and settled in quickly. I was introduced to everyone and shown around, I was told what I’d be doing and looked through a help sheet that benefited me greatly as I was able to plan what I was going to do for my next activity and how. I was then left alone to focus on a website usability study where I found how different features of a website can affect the user and the big impact it has on a potential customer of the business. I found programmes like Google Mobile Friendly Test and Google Speed Test when writing it and managed to finish my usability study with over 5000 words. I also completed a mock interview which was like a tutorial of an interview and showed me how to answer questions. I left on my first day confused of why I was previously so worried and looking forward to what the next day had to offer.

When my second day came around, I was looking forward to finding out about how social media impacts a business and was then shocked to find out how important it can prove to be. I was fascinated as I started my Social Media statistics sheet and found interesting facts and even worked out my own. For example, the number of people on Facebook is 25 times the UK’s population.

By my third day, I was relaxed in the office and was comfortably settled in. I finished finding statistics, found what makes a good website and started to make plans for a video. I started to really gain from the experience of being in a typical workplace environment.

My fourth day was one of my favourites. I started working on my video, focusing on what makes a good website. My favourite part of making the video was the editing process; this is something I often enjoy and did again this time. I called the video “The Good The Bad Of The Websites” and made a mock-up logo for the video. I enjoyed putting it together and think I did a good job. That day after I finished my video, I made a new infographic (something I’d learnt while at SEO it Right) about social media and how we use it in today’s world. I then went home able to reflect on another great day of work experience.

On the 5th and final day, I started the morning by completing this blog post. I’ll soon present my video to the team and eat cakes at the SEO it Right picnic to end the week in a great way.

Thank You to SEO it Right for allowing me to come and do my work experience here and for making me feel so welcome.

Celebrating a Great Week of Work Experience at SEO it Right!

SEO it Right Tea PartyAside from queueing and talking about the weather, there is nothing more British than a tea party. In the quest to give our international work placement student, Catrina, a taste of what us Brits typically enjoy for afternoon tea we rose to the occasion and brought the cake stands, scones and dainty finger sandwiches to SEO it Right.

This was also the perfect opportunity to thank Ollie, our work experience student, for his hard work, dedication and fantastic attitude this week.  It’s been a pleasure showing Ollie the ropes here at SEO it Right and thanks to all the team here for making him and Catrina feel very welcome.

SEO it Right tea party


Ollie has been working hard all week, running usability tests on websites, doing keyword research, and collaborating with Catrina to make this fantastic video below on why businesses should use social media.  He even attended and passed his very first interview with Office Manager Claire – she tells me he got the job!

It’s been another hectic week of desk swapping (for me anyway) but what a fantastic way to end, with food, drink and the great company of the SEO it Right team.

Have a great weekend!


We Catch Up with Catrina

Catrina, our Portuguese intern, is currently half way through her six week work experience placement. We caught up with her to see how she is getting on.

Smaller pic of Catrina

Hi Catrina, how are you finding your work experience now that you have almost completed half of your internship?

I feel that I will leave the internship a better professional and person. I have learnt such a lot about SEO and how to manage social networks for businesses and I’m sure that I will be able to use everything I have learnt during my placement in the future. I really appreciate the opportunity I have been given with the internship to have first-hand contact with the world of digital marketing.

What have you learnt about the industry or how a business works, has anything surprised you?!

Everything has surprised me! SEO it Right has given me the chance to observe and work on different projects for various clients, including analysing online marketing reports, how social media posts are prepared depending on the objectives of the client, how to analyse the social media pages of each client and also how to identify the target which the client wishes to work towards and how we can achieve this by using SEO and social media campaigns.

Looking behind the scenes of clients’ websites has shown me countless things which otherwise I would not have known.

Has the experience helped you to identify areas within the industry which you would like to learn more about?

By working alongside Riz, the website developer, I now feel much more curious about finding out more about website design. However, the internship has motivated me to learn even more about the whole of SEO, as the experience has helped me to see lots of different areas within the industry.

Which part of the last 3 weeks have you enjoyed the most?

It’s very hard for me to name one thing! I love the fact that the SEO it Right team give me a challenge every day, or they identify a new area for me to learn more about. I was really happy when they signed me up for the Google course ‘The Growth Engine for Digital Skills’ as I can learn a lot more about different concepts within Digital Marketing. I also really enjoy work shadowing the team members when they explain what they are working on and why.

Has the experience made you approach your coursework differently, are you finding there to be a difference between the theory and the practise of online marketing?

Yes! Over the last three weeks, the tasks I have worked on at SEO it Right have shown that there is a definite difference between the theory and practise of digital marketing. Things which I have learnt in theory may not always work in practise, so you have to be prepared to make some changes to get a positive result for a client. SEO it Right have helped me to try to breakdown this barrier, showing me how to try alternative methods to achieve results, which has given me a greater interest in Digital Marketing.

We’ll be chatting with Catrina again towards the end of her placement to find out her opinion of the online marketing industry and whether she has enjoyed her time in damp and drizzly England!

Meet Catrina, Our New Intern!

It’s been an exciting week at SEO it Right as we have welcomed Catrina to the team!

Catrina is 20 years old and is currently in her second year of studying Digital Marketing in Lisbon Portugal. She will be with us for the next 6 weeks to help us with all things digital.

We sat down with Catrina to talk about her first week in the UK as part of the SEO it Right team:


Hi Catrina! How have you enjoyed your first week at SEO it Right?

I really love it! The team are great and have been very welcoming. I was soon set the challenge of designing images for social media. I really like the feel to the team; they want to learn and grow professionally.

Are you enjoying studying marketing in Portugal? What do you like most about your course?

Yes, I’m really enjoying it. When I chose the course, it was much broader than just marketing, but during my studies I have become more and more interested in marketing and I always read as many articles about this topic as possible.

In the future, my wish is to be a designer. As part of my course, I had to create a product and set its concept, packaging and everything else. This helped me to realise that I would love to work on designing packaging and prototypes, as well as websites, logos and animations.

How are you finding it living and working in another country?

It’s my first time away from home, but I have been very lucky with the internship and the team here, as well as my home and host family. It’s very good to be here and I’m sure I’ll learn a lot over these six weeks.

What do you like most about the UK so far? Is there anything you miss most about home?

I haven’t travelled very far yet, but what I like about staying in Walsall is that it is a small town with many parks and open areas.

I do miss my family. This is my first time being away from them and out of my comfort zone. I came to a place where the language is not my mother tongue and I am a long way away from the people I love most. All the rewarding experiences will make being away from home worth it over the next 6 weeks!

Which parts of your experience so far have you most enjoyed?

I have really enjoyed my internship so far. The schedule is really great, the people are amazing and I have daily challenges where I can give my best. Every day is a different day.

I have enjoyed learning what’s involved in a normal day for each member of the team, but especially what Riz does. I loved learning how it is possible to see where people are most likely to click on a website using heatmaps. This helps us to discover where the most interesting content on a website is and helps us to improve websites by looking at the most clicked areas.

What would you like to achieve during your time with SEO it Right?

I would like to further develop my design skills and learn more about what makes a good image for social media. I am looking forward to learning more about how search engine optimisation works and how to define an online strategy for a business.

I’m ready to absorb as much information as possible over these 6 weeks, and I’m sure I’ll finish my time here having gained much more knowledge and ready to work in the digital marketing industry in the future.

What would you like to achieve in your career?

I’d love to study design and apply these skills to digital marketing and start a company that could serve other enterprises with the skills I have developed, creating business strategies and putting them into practice.

For now, I intend to create a website to help me learn more about web design and development and train my competence in it.

It has been fantastic to have Catrina here. During the last week, she has been very eager to learn and has produced some great work and asked many excellent questions.

We will touch base with Catrina again next week!



Your Online Marketing News Round-up

We’ve nearly reached the half-way mark for 2016 and in this short space of time we’ve seen some massive changes in the online marketing scene.

At the start of the year many of the industry’s leaders shared their predictions for the future across SEO, social media and technology. The trends that cropped up on many a marketers’ lists included:

  • The explosion of video and video ads
  • The dominance of mobile
  • The rising popularity of digital assistants such as Siri and Cortana
  • The uptake of the dedicated app
  • The marketing opportunities of the Internet of Things (IoT) – i.e. wearable technology

Some of these predictions have seen more progress than others so far, and other completely new developments have come to shake up our approaches to online marketing. Here are some of the latest and biggest updates that have come to us as we take on the second part of 2016, and what new trends will be changing the way businesses tackle their online goals.


In February Google removed ads on the right side of desktop search results, closing the gap between desktop and mobile ad displays and working to improve ad relevancy. Now that only 3 or 4 ads are displayed above the fold of a results page, it’s been suggested that CPC (cost-per-click) bids are likely to increase.

However, a few months on and in their blog titled ‘Ads and analytics innovations for a mobile-first world’, Google let us know of its AdWords redesign. Major news. The redesign allows for expanded text ads, giving businesses more ad space to showcase their products and services:



Optimised for screen sizes of the most popular smartphones, this move surely shows the value of serving the on-the-go mobile user of today and beyond – take note if you don’t yet have a mobile-friendly website!

Also, following their AMP project for mobile (reducing website’s loading times on mobile devices), Google have begun to pre-roll video ads in AMP video. They will also be rolling out sticky ads that stay at either the top or bottom of the screen as the user scrolls through content, as well as flying carpet ads, again with a focus on the mobile user’s convenience. It looks like the professionals were right about the prominence of video and mobile, but these developments from Google are putting these trends to effect.

Email Marketing

In an effort to level out the playing field between big brands and SMEs, leading email marketing platform MailChimp has released Product Recommendations, which generates personalised items that each subscriber is most likely to buy. For small businesses, this means that a time consuming process can be automated easily, helping them to strengthen customer relations and brand loyalty.




Facebook has been very busy this year, with a few notable changes to their offerings for businesses including:

  • January – March: the global rollout of Facebook Live, a livestreaming feature enabling businesses to share video content with customers in real time.
  • February: the release of Facebook Reactions to the public. The 6 additional reactions let people express their response to a post beyond just the “like” action.
  • April: a roadmap was published for product developments including Messenger chatbots. The bot platform allows businesses to send sponsored messages (including images and interactive rich bubbles containing multiple calls-to-action) to people who have messaged them in the past.
  • May: the announcement that Facebook will be shutting down its desktop ad exchange (FBX). A key reason behind this is that 82% of its ad revenue is coming from mobile ads. Instead, the major online organisation will be focusing on its Audience Network. This is a retargeting ad scheme that allows businesses to target users on Facebook’s network websites, regardless of whether they’re using Facebook or not.
  • June: Facebook is experimenting with a new design for the desktop version, which removes sidebar ads, and more:




Instagram have reported that on average, 70% of people have been missing items in their feed. That’s why after a trial in March, Instagram will officially be rolling out their algorithm based feed from this month. This means that brands will have to look to increase their audiences and create relevant and engaging content with their target market in mind.

Recently Instagram announced that they will be launching their Business Tools feature, to help businesses stand out and gain valuable insights. As such, its Tools will include dedicated Business Profiles, which gives businesses the chance to choose how they’d like to be contacted – call, text or email. Plus, there’ll be an Insights feature providing actionable user information, as well as a Promote tool, where well-performing posts can be turned into ads.



Instagram is a social site that has really grown in popularity and it will be definitely one to watch this year and in future.


It seems that Twitter has announced the end of its sometimes frustrating 140 character limit for Tweets. Twitter will be excluding media attachments and @usernames (in replies) against a tweet’s 140-character limit, although links will still count. Images or other media attachments take up 24 characters in an update, so the exclusion of these will help business create more in-depth, engaging Tweets.

In addition, Twitter is set to follow the likes of Facebook, Google and Instagram, through their latest carousel ad format. The carousel feature lines up an array of up to 20 tweets — text, photos or videos — into a horizontal slideshow. Brands can choose from their own tweets and ads, along with tweets from users with permission given, or those in the Twitter-owned influencer program.



There’s a lot happening in online marketing this year, and these updates only prove the significant role of technology in advancing businesses and their customer relations. If you’d like to improve your online marketing and better succeed online, why not chat to the SEO it Right team? Simply call 0121 308 0219 or use our online contact form, and we’ll be happy to assist.

Useful Tips for a Mobile-First Content Strategy

It’s no secret that people in general are spending more and more time on their mobile devices. This means that a large percentage of the time, people will view your online content on a mobile device, usually as they multitask in one way or another. Frequently, they will browse the internet and social media apps as they walk, commute, or even as they watch TV or a film.

Research suggests that throughout the world, on average 42% of content is consumed on a mobile device, with this number exceeding 50% in the UK. Another telling statistic is that of the 5.6 hours we spend on the internet each day, 3 hours are usually spent on mobile devices. With this in mind, it’s essential to ensure that your content is suitable for mobile viewing.

It goes without saying that your website must be mobile friendly, but when you are creating new content for web pages or your blog, you should also take into account that we don’t consume content on a mobile device in the same way that we would on a desktop. As we will often multitask as we read content online, our attention span is often much shorter as we are forced to alternate between our surroundings and the smartphone screen.

The big question is, how do we go about creating content that engages today’s on the go, multi-tasking consumers?

These 5 tips will help you to create a mobile-first content strategy:

Use short and hard hitting headlines


Your content is worthless if people don’t click through to it in the first place. Use short headlines that sum up what your content is about and can be read without the user having to swipe or scroll on their screen.

Keep your content short


When creating content for mobile, it should be short and get to the point quickly. Whilst it’s always important to get to the point, this is especially important on mobile devices. If you think about your usual experience of using a smartphone, a reasonable amount of your time will be spent browsing to use up time in between other activities. Given that there is so much information available on a smartphone, not to mention messaging apps, calls and other notifications, there are plenty of distractions. Your content needs to draw the reader in straight away, and make its point before the reader loses interest. Use short, snappy sentences and don’t use unnecessary words.

Break your content up into chunks


As well as the written words, the appearance of your online content is also vital. As the average human’s attention span is quite limited, presenting a phone screen full of heavy blocks of content is enough to put off most readers. Always break your content into bitesize chunks that are easy to take in:

  • Use short, subtitled sections
  • Use bullet points to go into detail
  • Lots of visuals are essential to break up text

Words are important, but imagery is often more powerful. Our brains can take in information from images and graphics much faster than words, so use them to strengthen the points you are making. Videos can also be powerful, but they should be kept to a short length.

Mobile optimisation


With the sheer number of people that are using mobile devices every day, all websites should be optimised for mobile use. If people have to navigate standard web pages on a limited sized screen, the chances are that they will click off very quickly.

Mobile optimisation goes further than just your content though. It’s important to include links in your content to offer more value to the reader. However, it’s essential to think about where links will lead to – make sure the destination page is also mobile friendly.

Any links or icons should also be easily clickable for touchscreen users without the need to zoom in.

Analyse and learn from your successes and mistakes


Use analytics reports to research your mobile audience. Focus on learning more about what your mobile audience are looking for, not only on your site, but the internet in general. The more you understand about your audience, the more effectively you will be able to meet their needs.

If you need assistance in making sure your website is fully mobile friendly, or would like to learn more about creating mobile friendly content strategies, you can call SEO it Right on 0121 308 0219 and our team will be glad to help you.

Rob Edwards

SEO it Right Turns 6 Years Old – Another Excuse For Cake

On the 30th of April, SEO it Right will celebrate 6 years in business. Having first been set up as a specialist SEO company by our Directors Adam and Frances Berry, we have now evolved into a digital marketing agency, offering a wide range of content marketing, SEO, social media, PR and paid advertising solutions to small businesses all over the UK. One thing that has stayed the same is that we still find any excuse for cake!

To celebrate our 6th birthday, we have put together a list of 6 tips to help you build your online presence.

SEO it Right - A Year in Pictures

SEO it Right – A Year in Pictures

1. Decide on your goals

Firstly, it’s important that you establish your goals for both the short-term and long-term future. With these goals in place, as you create a strategy to grow your online presence, you can regularly turn to your goals to see how your online efforts are helping you to move forward. Rather than just building an online presence because you’re expected to, be sure to build your presence strategically so that you can work towards your business goals as a whole.

2. Build a solid website

To develop your online presence, to start with you will need a solid platform, i.e. a great website. Your website is a central place where people can learn more about your business, find out how to contact you and engage with your content.

Your website should:

  • Say what your business is about in a clear message
  • Contain all of your contact information
  • Be optimised for search engines (SEO)
  • Be mobile and user friendly

3. Provide value for your audience

Make sure the content that you are publishing is valuable to your audience. Whether this be on your website, through your social media channels, videos or a podcast, make sure that your content is of a consistent quality and provide your audience with useful information. Be the solution to their problems.

4. Be social

The internet allows you access to a huge audience. Social media can be a hugely effective way to reach your target audiences.

Being social means that you should work out which social media platforms work best for your business and regularly post and engage. As with creating any online content, consistency is important; you should develop a consistent voice and continue to provide the same value for your customers. Using social media effectively can help you gain fans and followers and once you have gained an audience, social is also a fantastic way to reach and engage the followers that have developed trust in you and like your brand. The more conversations you can draw up with your audience, the stronger the relationships that you build.

5. Always look to improve

There’s no way that your marketing materials will be perfect straight away, so don’t be afraid to publish! Your content will improve with every piece that you create if you are continually looking for ways to improve and optimise what you do. It’s a long process to work out exactly what does and doesn’t work – even the big brands are still learning from their mistakes, big or small.

6. Track your progress

Tracking your progress is the best way to know if your efforts for building your online presence are working. Be sure to track website visits, social media follows and engagement, look for spikes in traffic and look for trends.

To find out more about how we can help you to develop your business’s presence online, or to learn more about the range of digital marketing services we can provide, feel free to call us on 0121 308 0219 and our team will be happy to help.

The Future of Digital: What’s In-store For Online Marketing?

online marketingThe way we develop and implement marketing strategies is rapidly changing; marketers and brands alike are all aware of the impending domination of digital driving us to take to social media, online advertising and a more mobile-centric approach to consumer engagement. With online companies such as Google and Facebook massively shaping the way businesses communicate and promote their products and services, we’re all feeling the pressure to stay up to date with the latest marketing trends and stay afloat amongst the flood of online competition.

But, ensuring that you’re meeting the needs of your digital market doesn’t have to cost the world or take an army of marketers to achieve. By making a few changes to your marketing campaign, looking to the predicted trends for the online market, you’ll be able to benefit from increased online presence, brand awareness and traffic to your website. Here are some of the ways marketing will change this year and what we expect brands to be doing to fully engage online:

How you can adapt to the latest online marketing trends

What’s new for SEO?

According to Search Engine Land, 70-80% of users ignore paid ads in the search engine results pages (SERPS), and only focus on the organic result. This means that building your organic visibility by focusing on properly optimising your brand’s content should be a key priority – here’s what you can do:

Mobile is a must: It’s predicted that mobile-optimisation will become more important than desktop optimisation. Ensuring that your website is responsive to mobile and tablet devices, will therefore be a strong factor influencing your online visibility and rankings in the SERPS. User experience for mobile users is a must; statistics show that 57% of mobile users will abandon your website if it takes more than 3 seconds to load on their device.

Additionally, the future is seemingly geared towards the mobile app; apps are becoming increasingly popular with the rise of wearable technology and the ease of usage. As it’s already been reported that users spend 90% of mobile usage on apps, Google will be indexing apps in a much similar way to how it indexes traditional websites. How can you cater for this growing market?

Social media gains more power: It looks like your social media content will become as or even more valuable than content from your independent website pages. Social content is becoming more readily indexed, which means that your communications must be consistent, relevant and targeted across the social sites your target audience interact with. Last year:

  • Instagram is now bigger than Twitter
  • Snapchat is growing at a rate of 56% each year
  • Tumblr signs up an average of 120,000 users a day

If your marketing strategy isn’t geared towards providing a comprehensive social experience of your brand, you’ll be missing out to competitors.

Social is a discovery engine

Facebook has already overtaken Google for news traffic and will look to officially release its ‘Instant Articles’ feature this year. This will give users the opportunity to view brands’ content – articles and blogs – without having to leave the platform. Combined with the introduction of the ‘Buy’ button for Facebook as well as Twitter, marketers must look to take advantage of the increasing power of social media sites early on.

The video boom

Google is experimenting with in-SERP video advertising, in a bid to compete with Facebook and Bing who have started to offer video options for advertisers. Video will become an extremely important marketing device this year and beyond; in fact, it’s predicted that video will account for 69% of consumer internet traffic by 2017. Did you know that currently 400 hours of video are uploaded to YouTube every minute? Make sure you benefit this year by tapping into the video boom.

Get into graphics: Along with the increasing visual appeal of online communications through video, shareable graphics will take preference for consumers digesting content. The trend for websites is becoming decidedly minimalistic, with clean, clear and easy to read written content. To grab your audience’s attention, you’ll need to develop or share more images to match the content created, which clearly relates to your brand and your brand message.

How will content marketing be affected?

HubSpot found that in 2015, companies who blog received 97% more links to their website and B2B marketers that use blogs received 67% more leads than those who didn’t.

Blogs have been rated as the 5th most trusted source for accurate online information, so it’s no surprise that for the online future, creating quality blog content built around the consumer will be the priority. This needs to be strategically integrated with all the other marketing channels. As well as sharing blog content through social media, you’ll need to integrate it into email communications, influencer relations, media relations, content sponsorships and social advertising.

Engaging content matters: A central focus for online marketing will be on providing engaging, helpful content. Header and pop-up advertisements will begin to decline on web pages, particularly on mobile devices. This means that the content you provide on a page needs to be of a high quality to engage audiences’ interest and secure further interaction with your brand. The emphasis will be on creating an engaging headline that stirs curiosity and content that entices action. From there, you could include links within the content to a more ad-heavy page. By delivering quality content, you’ll ensure that your audience will click through and that responses to advertisements will be willingly made.

To find out more about creating an engaging online marketing campaign or for help with building your marketing strategy, please email us at enquiries@seo-it-right.co.uk or call 0121 308 0219 to speak to a member of our team.