Facebook has 31 billion UK users, with 60% of the population having a Facebook account. There’s a massive audience just waiting to hear your brand story, but it’s not as easy as you might think.
Organic reach on Facebook can currently be described as abysmal at best and non-existent at worst! You might have a few hundred or thousand likes but your organic reach is likely to be as low as 1% – which means your important updates, offers and vital information to support your product or service simply aren’t reaching your target audience.
Why is Facebook reach so low?
Because Facebook, like Google, want you to pay to get your message in front of the people that matter to your business. Most recently Facebook announced that it was changing its news feed to ensure you don’t miss the things posted by the friends you care about. The impact for business pages is that unless your posts are shared frequently and greatly by your audience, you are likely to see a drop in traffic coming from Facebook, as news feeds become dominated by posts from your favourite friends.
What can you do about it?
We’ve had many years’ experience of working with businesses to improve their reach and engagement via social media and in particular Facebook, because despite this low organic reach, it remains a fantastic and cost effective platform to build brand awareness and drive traffic back to your website.
Here are our 5 fast Facebook fixes to improve your social reach and engagement:
1.Know what to post – Don’t just peddle your wares, but share the things that matter to your audience and connect with their values. Statistics from Statista tell us that the top reasons why people connect with brands on Facebook are to:
– Receive offers
– Keep up to date with news
– Receive info relating to their personal interests
2. Be visual – we know that posts featuring images, slide shows or videos tend to get better engagement, so really there is no excuse to not include relevant imagery when posting to Facebook. Remember, if you have to look too hard to find a relevant image, maybe the content you have is not worth sharing.
3. Pay for it – with the statistics we’ve just given you it’s easy to see why you can’t rely on organic reach alone, so if you want Facebook to work for your business and brand you’ll need to invest in some paid advertising. You can use Facebook advertising to reach new people, drive traffic to your website, promote your special offers instore, generate leads, get more views for your video content and increase likes, and what’s more you will pay up to 20 times less than advertising using Google AdWords!
4. Have a conversation – social media only works well when the conversation is two-way. Connect with people who can influence your audience, respond to people when they message your page or comment – whether it is positive or negative, how you deal with it is what matters – and most importantly, LISTEN, as these are the people who can help shape and grow your brand. Having this conversation might help you retain a customer or gain a new one.
5. Call in the experts – whilst we’re not saying you can’t manage your social media strategy in-house, there are many benefits to having it run by a professional. We’ve had feedback from our customers who have gone it alone but ended up losing money on targeting the wrong audience because they are not familiar with Facebook’s advertising platform, or who have experienced very poor engagement because posts were too promotional. These are the kinds of errors we can avoid, ensuring your brand appears professional and that your advertising is cost effective and well targeted at all times.
Make the most of Facebook starting today. Call us on 0121 308 0219 or email us to find out more.
With the rapid evolution of the Internet of Things it is now easier than ever for businesses to promote brand reputation, boost sales and increase growth for a worldwide market. Social media platforms such as Facebook, Twitter, Pinterest and Linkedin, are fast becoming the norm over other marketing strategies, as a device for brands to connect with their audiences and develop a more customer-centric approach to sales. Recent studies have found that 42% of the world’s population are active internet users, and over a quarter of the population engage with social media on a daily basis.
Research by Smart Insights asked marketers to rate different marketing channels for volume of leads or sales expected by the business. Only 4% didn’t use social media, compared with SEO at 5%, to display advertising at 16%. The need is more apparent now than ever for companies to stay updated with the latest, continually adapting social media trends, so that they can strategically invest in resources to formulate long-term business opportunities. But which networks are the most popular, and what industries will capitalise from them most?
Here we take a look at the dominant social media trends which have shaped the marketing efforts of businesses in 2015 and how marketers can best benefit from the social networks; plus we’ll consider some of the key upcoming trends for 2016.
Choosing the Right Social Media Network
Published in January 2015, research from the Global Web Index highlighted the most popular social networks by their percentage of internet users. Facebook dominated with 81%, followed by YouTube and Google +, both at 60%. Twitter came in at 53%, with Instagram at 29%, Pinterest at 27% and LinkedIn at 13%. These platforms are fast growing through adapting to mobile users and integrating new advertising strategies. Some of the new developments in the way these networks are increasing their marketing capability for businesses include:
– Facebook: has removed the charge for likes and has made changes to its Newsfeed visibility
– Twitter: introduced the ability to stream Periscope, for live broadcast and recording
– Instagram: there are new Carousel Ads featuring URLs and multiple photos. These can be swiped for users to find out more
– Pinterest: offer buyable pin buttons
– LinkedIn: introduced a Lead Accelerator to target and convert specific users
In an increasingly automated brand to consumer relationship, businesses will need to implement social media to enhance their relations, improve reputation and make their brand stand out from the crowd. But which networks and will allow businesses to be best seen by their target audience and how can their reach be widened?
Make Your Business Mobile
Worldwide social desktop traffic in Q2 of this year decreased, while the rise in dedicated mobile web apps and the number of users adopting them caused mobile web share to go up for all social networks aside from LinkedIn and Reddit. Social media sites are becoming more optimised with geo-targeted and real-time content, meaning that advertising on these mobile sites is now greatly poplar as a strategy for business reach and growth. Mobile devices can let you receive ads at every log in into your accounts, whether for a quick check of your Facebook newsfeed or sending a snap via Snapchat. Using these ads will track users’ behaviours, and offer tailored advertising based on their actions.
Finding out whether your target market are using sites on their desktop, or responsive websites or dedicated apps on their mobile devices is key to ensure your business anticipates the needs of customers in line with the evolving social trends.
A More Integrated Social Advertising
This trend looks to customise advertising based on behavioural data on the social media networks. Integrated social advertising has been on the rise in 2015, with the introduction of video ads on Instagram and auto-play ads on Facebook. Snapchat has also capitalised on fully integrated advertising by displaying brands’ ‘stories’, giving users real-time ads targeted to their behaviours.
In-messaging advertising, through a social network’s private messaging function, is also becoming a marketing tool which will shape the future of advertising. Popular social apps such as Whatsapp and Kik, are signing huge marketing deals to boost in-app advertising.
This Rise of Social Video
Videos are ever more popular this year for brands looking to attract consumers quickly and build up a relationship visually. Most social sites allow for companies to display videos and enable great storytelling opportunities for increased consumer trust. Vine, Snapchat and Instavid are some of the dedicated social video networks which can be used by businesses to promote products and pave a unique identity in a compelling way.
Video is set to increase further throughout the rest of 2015 and over next year, Facebook is hoping to overtake YouTube, as it already experiences one billion video views a day, according to the Independent.
Social Media and E-Commerce
A study by SimilarWeb shows the worldwide percentages for desktop social traffic for popular ecommerce industries:
– Wedding: 11.38%
– Clothing: 6.14%
– Antiques and Collectibles: 5.88%
– Publications: 4.17%
The importance of social media as a marketing tool for these industries is worth noting, though businesses should be aware of their target market when investing in boosting social traffic to increase sales; the study showed that a higher percentage of social traffic in India and France was generated from the Ethnic and Regional category, as opposed to the UK and US which saw Weddings take the higher percentage.
The extent businesses should expect to engage with users via social networking sites, will depend on the interest in the specific industry for social activity. Changing your marketing strategies to fit in with the latest social media trends may not necessarily improve business if they do not fit in with your industry and the needs of your customers.
If you feel your business would benefit from implementing a social media campaign, then get in touch with the SEO it Right team on 0121 308 0219.